Privacy Policy
Data protection is a top priority for iTechWords – Unipessoal, Lda., hereinafter referred to as ‘itechwords’. Navigating the itechwords web pages does not require the transmission of any personal data. However, when you intend to use any of the specific services we provide through our website, you may need to share some of your personal data. In general, if we do need to process any personal data without a lawful basis, we will request your consent to do so.
Any data, such as your name, address, e-mail address or telephone number, will always be processed in accordance with the General Data Protection Regulation (GDPR) and with the Portuguese data protection laws applicable to itechwords. This data protection statement serves to inform the general public of the nature and scope of and purpose for the data we collect, use and process. The statement also serves to inform data subjects of their rights.
As data controller, itechwords has implemented several technical and organisational measures to ensure maximum protection of the personal data we process through our website. However, data transmission through the internet may, presumably, be subject to security breaches so we cannot guarantee full protection of your data. For this reason, you are free to provide us your personal data by another means, for example, over the phone.
1. Definitions
itechwords’ data protection statement is based on the concepts defined by the European legislator for the adoption of the general Data Protection Regulation (GDPR).
2. Name and address of the data controller
For the purposes of the GDPR, other data protection laws of the EU Member States and other data protection provisions, itechwords is the data controller and the company may be contacted by e-mail privacy@itechwords.pt or by sending a letter to Rua Fernando Maurício, 25, 8.º B, 1950-447 Lisbon.
3. Cookies
The itechwords web pages use cookies. Cookies are text files that are stored on your computer through a browser.
By using cookies, itechwords is able to offer users of this website more intuitive services that would otherwise be impossible without them.
You may, at any time, prevent the use of cookies by our website by disabling them in your browser and, thereby, permanently decline the use of cookies. Cookies that have already been created can be deleted at any time through your browser or other software programmes. If you disable cookie settings in your browser, some of our website’s features may not be fully available.
4. Collection of general data and information
When data subjects or an automated system navigate the itechwords website it collects general data and information, such as the types of browsers and versions used, the operating system used by the accessing system, the website from which an accessing system arrives at our website (so-called referers), the subsites, the date and time of access, the Internet Protocol (IP) address, the Internet service provider of the accessing system and any other data and information that enables us to prevent breaches in the event of an attack on our computer systems. This general data and information is stored in server log files.
When using this general data and information, itechwords does not draw any conclusions about the person involved. Rather, this data is required to correctly deliver the content of our website, to optimise the content of our website and its targeted advertisements, to ensure the long-term functionality of our computer systems and the website’s technology, and to provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. The anonymous data of the server log files is stored separately from all personal data provided by data subjects.
5. Registering on our website
You can register on the itechwords website by providing personal data. The personal data transmitted to itechwords is that indicated on the registration form, which will be collected and stored solely for internal use by itechwords and for the specific purposes. itechwords may request the transfer of data to one or more subcontractors (for example, an ordering service) that also processes personal data for internal purposes attributable to itechwords.
By registering on the itechwords website, your IP address – assigned to you by your Internet service provider (ISP) – and the time and date of registration will be stored. We store this data to prevent the misuse of our services and, if necessary, enable an investigation of crimes committed. As such, storing this data is required to protect itechwords. Data will not be transmitted to third parties, except when there is a legal obligation to do so or when transfer occurs as part of criminal proceedings.
Your registration, with the voluntary sharing of personal data, is intended to allow itechwords to offer you content or services that can only be offered to registered users because of the nature of the subject matter concerned. Registered users may, at any time, change the personal data they shared when registering or request that their data be completely erased from the itechwords database.
Upon request, itechwords will immediately provide you with information about any of your personal data we have stored. itechwords will correct or delete your personal data when you request or inform us to do so, provided there are no legal retention obligations.
6. Possible contact through our website
If you contact itechwords by e-mail, a chat service or contact form, any personal data you share will be stored automatically. The personal data you share voluntarily with itechwords is stored for processing or so that we can contact you. This data will not be transferred to third parties.
7. Routine deleting and blocking of personal data
itechwords will only process and store your personal data for the time needed to fulfil the purpose for which it is stored or as provided for by the European legislator or any other legislators under the laws or regulations to which itechwords is subject.
If the purpose for storage is not applicable, or if a retention period established by the European legislator or any other competent legislator expires, your personal data will systematically be blocked or erased in accordance with legal requirements.
8. Rights of the data subject
You may, at any time, contact itechwords as described in paragraph 2 above to exercise your right to be informed, right of access, right to rectification, right to erasure (right to be forgotten), right to restrict processing, right to data portability, right to object, and the right to withdraw consent for the processing of your data.
9. Data protection for applications and application processes
itechwords may collect and process the personal data provided by applicants for the purpose of processing applications. Data may also be processed electronically. This happens, in particular, when an applicant sends the respective application documents via e-mail or through the form available on the itechwords website. If itechwords enters into a service agreement with an applicant, the data provided will be stored for the purpose of processing the service agreement in accordance with legal requirements. If a service agreement is not entered into by itechwords with an applicant, the documents sent as part of the application process will be automatically deleted two months after notice of rejection, provided itechwords has no other legitimate interests to process the data which prevent it from being deleted. A legitimate interest in this case would be, among other things, the burden of proof in proceedings under the General Equal Treatment Act (AGG).
10. Lawful basis for processing
Article 6(1)(a) of the GDPR serves as our company’s lawful basis for data processing on the basis of consent for a specific processing purpose. If personal data needs to be processed for performance of an agreement to which data subjects are a party, such as, for example, when processing is required to deliver goods or services, such processing is based on Article 6(1)(b) of the GDPR. The same applies to processing required to implement pre-contractual measures, for example queries about our products or services. If we have a legal obligation under which data processing is required, for example to fulfil tax obligations, processing is based on Article 6(1)(c) of the GDPR. On rare occasions, data may need to be processed to protect the vital interests of data subjects or those of another person. This would be the case, for example, if a visitor is injured at our company and we have to share their name, age, health insurance information or any other vital information with a physician, hospital or other third party. Such processing is based on Article 6(1)(d) of the GDPR. Finally, data processing may also be based on Article 6(1)(f) of the GDPR. Data processing, when not covered under any of the lawful bases indicated above, is based on the ‘legitimate interests’ basis if processing is required to protect the legitimate interests of our company or those of a third party, except where such interests are overridden by the interests, fundamental rights and freedoms of the data subjects. Such data processing is especially permitted as it is specifically mentioned by the European legislator. In this regard, the legislator considered that a legitimate interest may be used as a lawful basis if a data subject is an itechwords customer.
11. Legitimate interests for processing by the data controller or a third party
When data processing is based on Article 6(1)(f) of the GDPR, our legitimate interest is to conduct our business for the well-being of all our collaborators and the owner of itechwords.
12. How long your data will be stored for
The period during which we will store your personal data corresponds to the statutory retention period. Once this period expires, your data will be routinely deleted, provided we no longer need it for performance of the agreement or to enter into one.
13. Legal or contractual requirements for providing personal data; requirement for entering into an agreement, obligation of data subjects to provide personal data, possible consequences of not providing personal data
It should be noted that the provision of personal data is, in part, legally required (for example, under tax regulations) or may be the result of contractual provisions (for example, information about a contracting party). Sometimes you may be required to provide personal data to sign an agreement, which we will then continue to process. You are, for example, obliged to provide us with personal data when our company enters into an agreement with you. Failure to provide personal data will prevent us from entering into the agreement with you. Before you provide your personal data, you should contact our Data Protection Officer. The Data Protection Officer will, on a case-by-case basis, explain whether the provision of personal data is a legal or contractual requirement or whether it is required to enter an agreement, if you are obliged to provide personal data and what the consequences are if you fail to do so.
14. Automated decision-making process
We are a responsible company. We do not use automated decision making or profiling.
